Delivering Happiness: A Path to Profits, Passion, and Purpose

Delivering Happiness: A Path to Profits, Passion, and Purpose Author Tony Hsieh
ISBN-10 0446576220
ISBN-13 9780446576222
Year 2013-03-19
Pages 272
Language English
Publisher Grand Central Publishing
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Now in trade paperback the hip iconoclastic CEO of Zappos shows how a different kind of corporate culture can make a huge difference in achieving remarkable results by actually creating a company culture that values happiness and then delivers on it Pay brand new employees 2 000 to quit Make customer service the responsibility of the entire company not just a department Focus on company culture as the 1 priority Apply research from the science of happiness to running a business Help employees grow both personally and professionally Seek to change the world Oh and make money too Sound crazy It s all standard operating procedure at Zappos the online retailer that s doing over 1 billion in gross merchandise sales annually After debuting as the highest ranking newcomer in Fortune magazine s annual Best Companies to Work For list in 2009 Zappos was acquired by Amazon in a deal valued at over 1 2 billion on the day of closing In DELIVERING HAPPINESS Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life from starting a worm farm to running a pizza business through LinkExchange Zappos and more Fast paced and down to earth DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success and how by concentrating on the happiness of those around you you can dramatically increase your own

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